Privacy Policy

Information We Collect

• Contact and account information, including name, email address, telephone number, billing and shipping address, account credentials, and account preferences.
• Order and transaction information, including items ordered, order amounts, discounts, credits, refunds, shipping records, returns, replacements, and customer-service history.
• Payment-related information. Card details are generally collected and processed by the selected payment provider rather than stored directly by Boujee Beauty Collective. We may receive transaction identifiers, payment status, card type, and limited card information such as the last four digits.
• Communications and content voluntarily submitted through forms, email, chat, text messages, reviews, surveys, or customer-support requests.
• Device and usage information, including IP address, browser and device type, device identifiers, pages viewed, referring pages, approximate location, cookie identifiers, and interactions with the website, emails, advertisements, and messages.
• Marketing and preference information, including email or SMS subscription status, consent records, message engagement, product interests, and communication preferences.
• Referral and affiliate information, including referral source, referral codes, account credits, and related activity.

How We Collect Information

We collect information directly from customers, automatically through the website and related technologies, from payment and shipping providers, and from service providers that support ecommerce, analytics, advertising, fraud prevention, customer communications, and marketing.

How We Use Information

• Operate the website and provide account, checkout, payment, fulfillment, shipping, return, referral, and customer-support functions.
• Process transactions, verify payments, prevent fraud, maintain records, enforce website terms, and resolve disputes.
• Send transactional communications such as order confirmations, payment notices, shipping updates, security notices, and responses to support requests.
• Send email or SMS marketing when permitted and maintain records of consent, opt-outs, and communication preferences.
• Personalize and improve the website, understand customer interests, measure campaign performance, and develop products and services.
• Protect the security and integrity of the website, customers, and business and comply with legal, tax, accounting, and regulatory obligations.

Email and SMS Marketing

Customers may receive marketing emails or text messages only as permitted by applicable law and the choices made when signing up or purchasing. Marketing emails include an unsubscribe method. Marketing text messages may be stopped by replying STOP. Opting out of marketing does not prevent necessary transactional or service communications.

We may use Klaviyo and related providers to manage customer profiles, forms, email and SMS campaigns, consent records, message delivery, and engagement information. These providers process information on our behalf subject to their services and applicable agreements.

Cookies Analytics and Advertising

We and our service providers may use cookies, pixels, local storage, software development kits, and similar technologies to operate the website, remember preferences, maintain carts and accounts, understand website use, measure communications and advertising, prevent fraud, and personalize content or marketing.

Some analytics or advertising activity may be considered a sale, sharing, or use for targeted advertising under certain state privacy laws. Where required, we provide a method to opt out. Additional details and available controls appear in the Cookie Policy.

How We Disclose Information

We may disclose personal information to providers that support ecommerce hosting, website operation, payment processing, order fulfillment, shipping, communications, marketing, analytics, advertising, fraud prevention, security, accounting, legal services, and other business functions. These providers may use information only as permitted by their agreements and applicable law.

We may also disclose information when required by law; to protect rights, safety, property, and security; to investigate fraud or misuse; with customer direction or consent; or as part of a merger, financing, sale, restructuring, or transfer of all or part of the business.

We do not disclose mobile opt-in data or text-message consent to third parties for their independent marketing. Information may be shared with vendors that help deliver the messaging program, such as platform providers and telecommunications carriers.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, legal and tax compliance, consent and suppression records, fraud prevention, dispute resolution, security, and enforcement of agreements. Retention periods vary according to the type of information and applicable requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Privacy Choices and Requests

• Account information may be updated through the customer account or by contacting support.
• Marketing emails may be stopped through the unsubscribe link in the message.
• Marketing text messages may be stopped by replying STOP. Message and data rates may apply.
• Browser and device settings may be used to block or delete cookies, although some website functions may not operate correctly.
• Residents of states with applicable privacy laws may have rights to request access, correction, deletion, or a copy of certain personal information and to opt out of certain sales, sharing, targeted advertising, or profiling. We may need to verify a request before responding and may retain information when permitted or required by law.

We will not unlawfully discriminate against a customer for exercising an applicable privacy right. An authorized agent may submit a request when permitted by law and when required authorization can be verified.

Children

The website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Marketing programs and any age-restricted areas must follow the age requirements stated at enrollment or access.

Third Party Links

The website may link to third-party websites or services. Their privacy practices are governed by their own notices, and Boujee Beauty Collective is not responsible for their independent practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top identifies the most recent revision. Material changes will be communicated when required by law.